Cancellation Policy

You have the right to cancel this order within fourteen days without stating the reasons. The cancellation period amounts to fourteen days from the day on which you, or a third party named by you that is not the carrier, have or has taken possession of the goods.  

Jindrak KG
Herrenstrasse 22
4020 Linz

office: +43 732 77 92 58-13
Fax: +43 (06132) 23310-30

In order to exercise your right of cancellation, you must inform us of your decision to cancel this order by means of a clearly worded declaration (e.g. a postal letter, telefax or e-mail). You can use the linked, cancellation form template for this purpose, but this is not obligatory. A communication regarding the exercise of your right to cancellation prior to the expiry of the cancellation period is sufficient for the maintenance of the cancellation deadline.

Cancellation consequences
Should you cancel this order, we shall be obliged to return all the payments that we have received from you, including the delivery charges (with the exception of the additional costs, which derive from the fact that you selected another form of delivery in preference to the favourably priced, standard delivery that we offer), immediately and at the latest within fourteen days of our receipt of your cancellation of this order.  For this repayment we will employ the same means of payment that you used for the original transaction, unless another means was agreed expressly with you. Under no circumstances will you be charged fees for this repayment.

We shall be entitled to withhold payment until we have received the goods back, or you have provided evidence that you have dispatched them, depending upon which is the earlier date.  You shall be obliged to return or hand over the goods immediately, or whatever the case within fourteen days of the date upon which you inform us of the cancellation of this order. This deadline shall be guaranteed when you send us the goods prior to the fourteen-day deadline. 

You shall bear the direct costs of the return of the goods.